Ik kom van Singapore maar mijn man is een Belg. Ik ben Nederlands aan het leren maar het is nog niet zo goed. Dus zal ik in Engels vertellen.
We rented a house from 1 September 2017. In the first few days we noticed a few things wrong and immediately notified the owner. In particular, water when you shower leaks down onto the fuse box (verzekeringkast). When she was informed, she said we were causing her trouble and she would evict us out of the house and sell it and that we should never all her again. Later she sent her son-in-law (schoonzoon) to check the house but he got aggressive and threatened our entire family, saying he would make life difficult for us. We made a police report against him.
The owner through a lawyer sued us for not letting them fix the place up. We said send anyone but just not that dangerous man, and if him, then with a police escort. We went to Huurdersbond and they said to send an official letter, which we did, highlighting all this and also giving the proposal that they let us leave immediately and return us rent and pay for our move, and we will be gone. They returned with a court letter. We called the court to ask if a lawyer was needed at this meeting but was told it was only an initial mediation and thus no lawyer was needed.
However at the mediation, their lawyer was present and the judge was not keen on listening to anything we had to say, police report or not. Finally though she did say that they could appoint ANYONE except the son-in-law and that if we then did not let them in that we would have to pay 50 euro per day not letting them fix it. Understood everything that was said at the mediation? Then sign here please. We signed.
But who did they send again but their son-in-law? Natuurlijk we would not let him in! And thus so now they have sent a letter that we owe them almost 3,000 euro, an amount that snowballed from 50e/dag. And apparently in the written judge order it was stated the owner can pick ANYONE and mentioned nothing about not the son-in-law. We were clearly conned since that was what was stated in the room but then not typed out in black and white.
Now what can we do? We are at a loss. Any suggestions are appreciated. Thank you for reading.